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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up window will open. It offers thorough info about all the actions that you can carry out on the page in question. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge library of video tutorials describing how to use our Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly find their way around our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you are looking for, explore our comprehensive Frequently Asked Questions section, which comprises questions asked by real users and provides real solutions. We constantly "revamp" our FAQ database with new questions & answers in an attempt to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can touch base with our great team of customer service technicians available 24-7-365 and eager to assist you with any problem. Each support ticket you submit will be answered within one hour (the average ticket response time being just twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 194320

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com